Introduction & Scope
JEGRONA Engineering Solution PLC ("JEGRONA," "we," "our," or "the Company") is a multinational engineering and public procurement solutions company incorporated and operating under the laws of the Federal Democratic Republic of Ethiopia, with registered offices in Addis Ababa.
This Privacy Policy applies to all digital services, platforms, and websites operated by JEGRONA, including but not limited to jegrona.com and JegTechnicalBid.com, as well as all direct communications, consultation services, and inquiry channels managed by the Company.
By accessing our platforms or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree to this Policy, please discontinue use of our services.
Information We Collect
JEGRONA collects information necessary to deliver professional procurement support services and fulfill operational obligations. We collect only the minimum data required for legitimate business purposes.
- Full name, professional title, and organizational affiliation
- Business email address and professional contact information
- Organizational details including company registration number and sector
- Inquiry content, service requirements, and correspondence records
- Tender documentation materials submitted for review services
- Consultation request details and project scope descriptions
- Browser type, operating system, and device identifiers (anonymized)
- IP address and approximate geographic location (country/city level only)
- Pages visited, session duration, and referral source
- Platform usage patterns for service quality improvement purposes
JEGRONA does not collect sensitive personal information including national identification numbers, financial account details, biometric data, health information, or any information unrelated to professional procurement service delivery.
| Data Category | Collection Method | Purpose |
|---|---|---|
| Contact Information | Inquiry forms, direct email | Service delivery, correspondence |
| Organizational Details | Service registration | Client qualification, compliance review |
| Tender Documents | Service submission portals | Documentation review services |
| Platform Usage Data | Automated analytics | Service improvement, security |
How We Use Information
All information collected by JEGRONA is used exclusively for the purpose of delivering professional procurement support services and fulfilling legitimate operational and administrative requirements.
- Responding to service inquiries and consultation requests in a timely and professional manner
- Delivering tender documentation review, guidance, and related procurement support services
- Verifying organizational eligibility and professional qualifications for service access
- Communicating service updates, platform announcements, and operational notices
- Improving platform functionality and service quality based on usage patterns
- Complying with applicable Ethiopian laws, regulations, and lawful government orders
- Protecting the security and integrity of JEGRONA platforms and service operations
- Maintaining accurate business records for financial and administrative compliance
Information Sharing & Disclosure
JEGRONA maintains strict confidentiality standards in the handling of all client and organizational information. We do not sell, license, or commercially transfer personal or organizational data to any external party.
Information may be shared in limited circumstances, only as necessary for operational service delivery or legal compliance:
- Service Partners: Operational partners engaged under formal confidentiality agreements to assist in service delivery, subject to equivalent data protection obligations
- Legal Requirements: Disclosure required by applicable Ethiopian law, regulatory authority, or lawful court order — limited to the minimum information required
- Business Transfers: In the event of a corporate restructuring, merger, or acquisition, with advance notification to affected parties
- Safety and Security: When required to prevent fraud, protect platform integrity, or address security incidents affecting JEGRONA systems
Given JEGRONA's multinational structure involving operational activities across Ethiopia and the Republic of Korea, certain data may be accessed or processed by personnel in both jurisdictions. All such access is governed by internal data handling protocols and applicable data protection obligations in each jurisdiction.
Data Security
JEGRONA implements appropriate technical and organizational measures to protect the security, integrity, and confidentiality of all information processed through our platforms and operations.
- Encrypted transmission of all data submitted through JEGRONA platforms (TLS/SSL)
- Access control systems restricting data access to authorized personnel only
- Confidentiality obligations binding all JEGRONA personnel and contracted parties
- Regular review of data handling procedures and security protocols
- Secure storage of submitted documents with restricted access controls
Notwithstanding these measures, no digital system can guarantee absolute security. JEGRONA will notify affected parties of any data security incident that materially impacts their data in accordance with applicable notification obligations.
Data Retention
JEGRONA retains personal and organizational information only for the period necessary to fulfill the purpose for which it was collected, subject to applicable legal retention requirements.
| Data Type | Retention Period | Basis |
|---|---|---|
| Inquiry & Contact Records | 3 years from last interaction | Operational / legal record |
| Service Engagement Records | 5 years from service completion | Financial / compliance record |
| Submitted Documents | 1 year post-service unless extended by agreement | Service delivery purpose |
| Platform Usage Analytics | 12 months (anonymized) | Service improvement |
Upon expiration of the relevant retention period, information is securely deleted or anonymized. Requests for earlier deletion are accommodated where technically feasible and not in conflict with legal obligations.
Your Rights
Individuals whose information is processed by JEGRONA retain the following rights, subject to applicable Ethiopian law and the legitimate operational interests of the Company:
- Right of Access: Request confirmation and a copy of the personal information JEGRONA holds about you
- Right of Correction: Request correction of inaccurate or incomplete information
- Right of Deletion: Request deletion of information where no legitimate business or legal basis for retention remains
- Right to Object: Object to certain processing activities, including direct communications
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
To exercise any of these rights, submit a written request to privacy@jegrona.com. JEGRONA will respond within 30 business days. Identity verification may be required before processing requests.
Cookies & Tracking Technologies
JEGRONA platforms use limited cookies and similar technologies necessary for basic website functionality, security, and performance monitoring. We do not employ advertising trackers, behavioral profiling technologies, or cross-site tracking.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Functional | Platform navigation, session management | Session |
| Analytics (Anonymized) | Usage statistics, performance monitoring | 12 months |
| Security | Fraud prevention, access protection | Session |
You may configure your browser to reject non-essential cookies. Please note that disabling certain cookies may affect the functionality of JEGRONA platforms.
Third-Party Services
JEGRONA platforms may incorporate links to third-party websites or services for reference and informational purposes. This Privacy Policy does not extend to third-party platforms, and JEGRONA is not responsible for the privacy practices of external services.
Where JEGRONA engages third-party technology service providers (such as hosting infrastructure or communication tools), such providers operate under formal data processing agreements consistent with this Policy and applicable data protection obligations.
Policy Updates
JEGRONA reserves the right to update this Privacy Policy as necessary to reflect changes in operational practices, applicable law, or service scope. Material updates will be communicated through notice on JEGRONA platforms and direct notification to existing service clients where appropriate.
Continued engagement with JEGRONA services following publication of an updated Privacy Policy constitutes acceptance of the revised terms. We recommend reviewing this Policy periodically.
Last reviewed: May 2025 — No substantive changes from initial version.
Contact Us
For all privacy-related inquiries, data access requests, or concerns regarding this Policy, please contact JEGRONA through the following channels:
- Privacy Inquiries: privacy@jegrona.com
- General Inquiries: info@jegrona.com
- Registered Office: JEGRONA Engineering Solution PLC, Addis Ababa, Federal Democratic Republic of Ethiopia
- Response Standard: All privacy inquiries are acknowledged within 5 business days and resolved within 30 business days